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Presale question
Pricing, plans and what’s included before you buy.
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Licenses & activation
Genuine licenses, keys and native auto-updates.
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Updates & downloads
Latest versions and the GNU Updater plugin.
0 articles
Account & membership
Your plan, domains, profile and billing cycle.
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Billing & refunds
Payments, invoices, upgrades and refunds.
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Technical problem
Errors, conflicts and troubleshooting steps.
7 articles
Resource request
Request a resource not yet in the catalog.
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Tools & platform access
AI models, Canva, Envato and shared platform tools.
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Affiliate & partners
Affiliate program, commissions and partnerships.
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No Valid Plugins Were Found? Unzip the Bundle First
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Fatal Error or White Screen After Installing? Fix It
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If the download button shows "resource not available" or "has been removed" — or the download returns a…
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Why Is My Plugin or Theme Not Working? Quick Fix
If a plugin or theme is not working — an error, a missing pro feature, or a clash…
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Frequently asked
Yes. The items in our WordPress Licenses collection are genuine and activate with native auto-updates from the developer dashboard — Elementor Pro, ACF, Crocoblock and more. Everything else in the repository is GPL, updated weekly through the GNU Updater plugin. See the full licenses list →
Single is monthly access for essentials, Ultra is yearly with deeper access, and Ultimate is a one-time lifetime plan with everything included. Most members choose Ultimate. Compare plans →
This is usually a version mismatch handled by the GNU Updater plugin. Make sure the GNU Updater is installed and your API key is connected, then re-check for updates. If it persists, open a ticket with the resource name and version. Open a ticket →
Yes. EU orders are processed through Paddle as the Merchant of Record, so VAT-compliant invoices are available. Open a billing ticket with your order ID, company name and VAT/Tax ID. Request an invoice →
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